Course Overview

Program Length: 3 Hours

Materials Needed: Desktop, Mobile Device, Zoom App, Internet Access, Quiet Learning Space

Certificate of Completion: Yes


Are you supervising or managing a team for the first time? This program will teach you fundamental leadership skills to help you lead your team to success. You will learn about common challenges new leaders face and how to develop a great work environment that cultivates respect. This program covers how to hold team members accountable to achieve goals and keep the company on track.

You will learn:

  • The difference between giving 'constructive criticism' and 'constructive feedback'
  • Supervisory skills such as hiring, firing, performance feedback techniques, disciplinary models, and recognizing positive behavior to promote growth
  • Utilize S.M.A.R.T. goal setting techniques to align the company with its strategic vision
  • Understand the importance of prioritizing activities and creating a process to stay focused
  • Identify common challenges supervisors face such as communication, delegation, and evaluations

Course Dates

  • 1

    Course Overview

    • (WATCH FIRST) Setting up Your Virtual Classroom

Please Read Before Enrolling:

We use Zoom to teach our courses.

All of our courses are taught through Zoom. You will need to download the app on your mobile device and create an account to have the maximum experience of our courses. Upon completing your registration of your course, you will be given further enrollment instructions by email and placed within your first lesson.

Group rates available!

Do you want to enroll more than 4 team members?

Save 20% on each enrollment when you pay for more than 4 team members to join a class. Send us a message to enroll your group in our virtual courses!